Print farm terms

Version 2026-09

1. You are responsible for the model you upload. Upload only models you made or have the right to print.
2. We do not print weapons or their parts, parts meant to circumvent the law, or models that infringe somebody else's copyright or industrial rights. Such an order is cancelled and the credit returned.
3. We print the model as it is. Automatic checking, repair and orientation help, but do not guarantee the part will serve its purpose. Load-bearing and safety parts are printed at your own risk.
4. The price is known before ordering and is paid from credit. The credit is held when you order and taken only when the print is finished. If the print does not start or fails through our fault, all of it comes back.
5. Small support marks, visible layers and deviations of tenths of a millimetre belong to 3D printing and are not defects.
6. Uploaded files are stored privately and used only to fulfil your order.
7. Every print is filmed by the camera in the printer; the video shows only the print bed and the printed object. After our team has checked it, we may publish the time-lapse on the Matplace YouTube channel unless you untick the publishing consent box when ordering. You can refuse publishing at any time later on the order page; the video is then deleted from YouTube. Prints made from photos (busts, figures, lithophanes, reliefs) are published only if you tick the box yourself.